The Reality Check on AI in Creative Industries: Why Humans Still Matter More Than You Think

23 Jun 2025

The creative industry was supposed to be safe from technology – until it wasn't. We're witnessing something unprecedented. In just over two years since ChatGPT became widely accessible, entire creative industries have transformed in ways we never imagined possible. I used to think that the creative industry was one of the industries that would survive technology because technology is usually something more mechanical and predictable, but here we are. The numbers back up this dramatic shift. According to recent industry research, 83% of creative professionals have integrated AI tools into their workflows, with up to 26% of creative tasks now augmented by AI assistance. This isn't just adoption – it's a fundamental restructuring of how creative work gets done.


The Great Levelling: When David Meets Goliath

Here's what's really interesting about this AI revolution: it's not playing by the traditional rules. What's happening is that AI is allowing small and medium businesses to punch way above their weight. While big companies typically have more resources to implement new technologies because they have more people, more talent and more money, AI is so disruptive that even smaller businesses are trying it. This democratisation is real. Tools like Runway for video editing and Lumen5 for text-to-video conversion are putting capabilities that once required entire production teams into the hands of solo entrepreneurs. The barrier to entry has collapsed – you don't need someone extremely technical to use ChatGPT and improve maybe ten percent of what they're doing on a daily basis. But here's the twist that many aren't seeing coming: The incumbents today are at a much greater risk than any incumbent that has ever been before. Being a big company today with AI definitely doesn't guarantee that it's still going to be in the same position.


The Product Paradox: Easy to Build, Hard to Sell

One of the most overlooked aspects of this AI boom is how it's created a fascinating paradox. It's very easy to create a product today if you know what you're doing. You don't need a lot of technical skills to code and within a couple of days you get a product which is up and running with payment gateway and you can take on clients. But here's the catch that's tripping up countless entrepreneurs: There’s one key thing about business which is acquiring customers. Selling is still key and that's true for the one man band who's starting today in their bedroom and is also true for the biggest players. This reality hit home when I considered why OpenAI, despite having the best technology in their niche, still makes deals with Microsoft and Apple. There is a reason why OpenAI has made agreements with both Microsoft and Apple and it's not because of the technology... It's because of distribution. The data supports this focus shift. Research shows that 72% of enterprises now prioritise "audience personalisation" for customer acquisition, recognising that while AI can build products, it's the human elements of trust and relationship-building that drive sales.


The Human Element That Won't Disappear

Despite all the fear-mongering about AI replacing creative jobs, there's a crucial reality that often gets overlooked. AI today, when it's implemented in the right way effectively, especially for marketing, branding and creative work, there's always someone with great subject matter expertise who's first feeding the machine with the proper prompts and secondly is validating or filtering out things that come from it. Research confirms this observation: 89% of creative teams use AI for ideation but rely on human expertise for prompt engineering, output validation, and ethical filtering. Sony AI's president emphasises preserving "innately human" creative processes, highlighting that technology enhances rather than replaces human creativity. There's a huge misconception that AI is this magic wand that you wave and things just get done and you push a couple of buttons and success and you're off to the beach. And it's definitely not like that. If you've worked with AI tools extensively, you'll recognise the truth in this. There's still a very specific yet very different process of crafting whatever you're trying to create with AI. Whether that's a website, an image, or automating something, there's a lot of trial and error and substantial human involvement if quality and authenticity matter to you.


Why We're Still at the Beginning

Despite ChatGPT reaching impressive user numbers, we are definitely still in the early adoption phase. While ChatGPT has reached one billion users, which is astonishing, if you think about Meta platforms, they have about four billion users globally. So there's still a lot of ground for OpenAI to grow with their products. Industry data supports this assessment: only 37% of enterprises have scaled AI beyond pilot projects, with most organisations still experimenting with basic applications rather than implementing comprehensive AI strategies. More importantly, having monthly active users doesn't really mean much. It means that you have people that open your app and type something there. But how many of those people can actually use it and extract the most out of it? I doubt very many of them.


The Coming Shift Towards Brand and Distribution

As AI makes product creation increasingly commoditised, we're seeing a fundamental shift in where competitive advantages lie. Customer acquisition and branding will be the next big bets if you want to have a winning business. This isn't just speculation – it's already happening. Mark Zuckerberg has mentioned that within a few years, Meta platforms will handle all advertising elements: creatives, copy, conversion rate optimisation. When technology handles the tactical execution, brand becomes the strategic differentiator. Consumer behaviour data reinforces this trend: 68% of consumers prefer brands with "human-centric" storytelling amid the growing noise of AI-generated content. This explains why founder-led marketing is seeing such dramatic results, with personal content driving six times more engagement than corporate content on platforms like LinkedIn.


The Transparency Imperative

One area where the industry is still figuring things out is ethical AI use and transparency. The recent controversy around MrBeast's thumbnail generator tool highlights how quickly the market responds to perceived ethical violations in AI usage. We're all figuring out together how to use these tools. There will be a ton of mistakes being made along the way. What happened to MrBeast is just one example that obviously blew up because of the proportion of his reach. The solution isn't to avoid AI tools – that ship has sailed. Instead, transparency is the key word here. We need tools and more transparency to identify when something has been generated or manipulated by AI or not. Companies like Adobe are already implementing content authenticity initiatives and cryptographic signatures to combat deepfakes and verify media origins.


Preparing for an Uncertain Future

The pace of change makes traditional planning models almost obsolete. If AI has changed so much in the past two years, we definitely don't know what's going to happen in the next five years. And the problem with that is that we can't really predict the market, and it's really difficult to get the skill set that we need to keep up. This uncertainty creates a strategic dilemma. Is it worth it to burn yourself out trying to keep up with the latest technologies? The answer depends on how much your industry has been impacted. If you're in creative work, science, or technology, the impact has been massive, meaning that if you're not moving with the market trends, you'll likely be left behind. But for others – those in more traditional sectors like mechanical work or service industries – you can still wait out a little bit and control your fear of missing out and sleep tight.


The Job Displacement Reality

Let's address the elephant in the room directly. There is a fear that AI will replace jobs. It's already happening. It's not a fear, that's a fact. And ignoring that is ignoring reality. The data confirms this reality: 30% of technical tasks like coding are now AI-assisted, and companies like Google publicly state that up to 30% of their code is AI-generated. However, the full picture is more nuanced. While AI displaces certain roles, particularly junior positions, it also creates new opportunities. The immediate impact will be that a lot of people will be displaced from their jobs, but the long-term impact will be that the expectations of what one human being can produce will also be higher. Therefore companies will be able to grow more and hire more people because they can adapt. Research shows that demand for "AI trainers" and ethics officers has grown by 40% year-over-year, while MIT notes that AI augments rather than replaces creativity for 74% of professionals.


The Bottom Line

We're living through a transformation that's unprecedented in its speed and scope. The creative industry, once thought to be immune to technological disruption, is being completely reshaped. But rather than fighting this change or fearing it, the smart move is understanding how to work with it. The winners in this new landscape won't be those with the best AI tools – those will become commoditised quickly. The winners will be those who understand that AI is just that: a tool. The real competitive advantages will come from the distinctly human elements: creativity, strategic thinking, brand building, and the ability to form genuine connections with customers. Execution matters more than the idea. And although having a vision is important, getting things done for this week and the next are even more important than thinking about five years from now. Because if you don't get things done within the next thirty days, you won't make it to five years. The future belongs to those who can blend AI's capabilities with human insight, creativity, and authentic brand building. The technology will handle the heavy lifting, but humans will still need to provide the direction, meaning, and connection that customers ultimately seek.

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